Frequently Asked Questions
Find answers to the most common questions about our eSIM services
An eSIM is an integrated digital SIM that allows you to activate a data plan without needing a physical SIM card.
Most modern devices are compatible. You can check in your device settings or contact us to confirm.
No, each eSIM is linked to a specific device and cannot be transferred to another device.
Simply scan the QR code you'll receive by email with your device's camera and follow the instructions.
Yes, you need a stable Wi-Fi connection to download and install the eSIM profile.
You can manually enter the activation data provided along with the QR code.
Prices vary by destination and duration. You can see all our prices on the plans page.
Plans cannot be modified once activated, but you can purchase an additional plan if you need more data.
Yes, each plan has a specific duration that begins when you first activate the eSIM.